How can I increase my online purchase limit?
To increase your online purchase limit, visit your nearest branch or contact the Customer Experience team and request a Visa limit amendment.
How do I deactivate my ATM Card for online purchases?
You can deactivate your card for online purchases by contacting our Customer Experience team or visiting your nearest branch.
How do I activate my ATM Card for online purchases?
To activate your ATM Card for online purchases, visit your nearest branch and fill out the Travel Notice/Internet Activation Form.
What are the transaction limits for my ATM Card?
The transaction limits per single transaction and per day are as follows: Daily and single transaction limits can be adjusted upon request.
What should I do if my ATM Card is lost, stolen, or damaged?
Notify Customer Experience team immediately to have the card blocked. Then, visit your nearest branch to apply for a replacement.
What services can I access using my ATM Card?
You can access the following services:
How can I apply for an ATM Card?
To apply for an ATM Card, visit your nearest Stima Sacco branch with your National Identity Card.
